Samsonite Reviews
(Rated by 1899 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.3
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Shipping & Delivery4.6
- Customer Service5.0
- Return Policy4.8
- Good Value4.7
Recent Customer Reviews (7)
Ida Nickels
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Ambrose Crouch
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Sarah Abendroth
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Marina Rothschild
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Anja Engel
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Birgit Zimmer
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Rafaela Costa
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Samsonite Pricing
budget-friendly luggage choices
$100 - $250
higher-end models
$400 - $1200
Payment Methods
Accepted Payment Options:
Prices for items on Shop.samsonite.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Samsonite credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Samsonite Pros & Cons
Pros
1
High-Quality Products: Known for their durability and quality, with products undergoing various tests to ensure sturdiness.
2
Variety: Offers a wide range of travel products including suitcases, backpacks, handbags, toiletry bags, and makeup bags.
3
Innovation: Introduces stylish and conveniently-designed suitcases with novel features.
4
Reputation: A leading brand in the market for over a century, providing a trusted shopping experience.
5
Personalization: Allows for customization options like engraving names or initials on the suitcase handle.
6
Affordable Options: Provides budget-friendly luggage choices priced between $100-$250, making it accessible to a wide range of customers.
CONS
1
Lack of Innovative Features: Some mid to low-price range luggage models lack additional features that aid in packing and organization.
2
Warranty Issues: The warranty can range from 3-10 years but only covers manufacturing defects, and some customers have faced difficulties in getting their broken luggage repaired.
3
Premium Models Are Pricey: Higher-end models with extra features or sturdy materials can be expensive, ranging from $400 to $1200.
4
Customer Support Delays: While customer support is generally well-functioning, there can be delays in assisting customers with issues.
Samsonite Features and Benefits
Features
High-Quality Products
Known for their durability and quality. Products undergo different tests to ensure they excel in sturdiness.
Variety
Offers a wide range of products like suitcases, backpacks, handbags, toiletry bags, and makeup bags.
Innovation
The brand is known for introducing innovative, stylish, and conveniently-designed suitcases with novel features.
Reputation
Samsonite has been a leading brand in the market for over a century.
Enhanced interior packing capabilities
Improves the way you pack.
Interior strap anchor system
Compresses your belongings allowing for increased space.
Packing cubes and shoe bag
Keeps you organized.
3-1-1 wet pouch
For toiletries.
Additional packing cubes and suitor
Perfect for transporting a jacket, blazer or trench coat.
Retractable SelfRetracâ„¢ Strap
Blends in with the exterior of the case and can be fastened effortlessly with one hand. Secures stacked luggage for easy movement.
Unique three-dimensional texture on exterior shell
Easily spotted at baggage claim.
100% Polycarbonate construction
High-impact resistance and superior reliability against wear and tear of travel.
USB port
For charging devices.
Integrated ID tag
Included in every style for identification.
Light controls
Switch between static or pulsing modes with auto shut-off after 5 minutes to preserve battery life.
Fuzion™ zipper by YKK® + Zipper Repair Kit
Ensures stronger and more reliable materials with DIY repair option for longer luggage life.
Personalization
Allows for customization options like engraving names or initials on the suitcase handle.
Affordable Options
Provides budget-friendly luggage choices priced between $100-$250.
90-day returns
Allows return of unused merchandise for prompt refund including merchandise total plus applicable sales tax.